Anuko Web Hosting FAQ
What is web hosting?
Web hosting is a service to keep your website available on the Internet. If you have a website it lives on some web host, which is a computer system that serves your pages to website visitors. Usually you pay either a monthly or yearly fee for such service to a web hosting provider.
How much does web hosting cost?
We have created a special page that describes all our
web hosting plans. You can look at it
here. The price you pay depends on the features included in your web hosting package.
How can I launch my own website?
With Anuko it's very easy to start a website. Here is how:
- Subscribe to a web hosting plan.
- Have a website created for a small one-time charge. Contact us for a free quote!
What is included in your web hosting plans?
The features depend on your
web hosting plan. Typically, a web hosting plan includes:
- A content management system that allows you to modify content easily, without technical knowledge, by simply working with texts and images.
- A free domain name.
- Integrated ecommerce.
- A space required to keep files for your website.
- Unlimited traffic.
- Mailboxes, depending on your plan.
What is not included in your web hosting plans?
We specialize in creating beautiful, innovative websites for small businesses, artists, crafters, musicians, that will create a better experience for your visitors and put you way ahead of the competition. Whether you’re looking to build a
small business website, blog, personal homepage, Anuko makes it easy and affordable.
To accomplish this goal, we have created a proprietary
content management system that is used in most websites that we host. This web-based system has many great features. You interact with it via your web browser, by simply working with texts and images. All technical details are hidden from you.
Things beyond website and mailbox management are not supported in our standard
web hosting plans. It does not mean that you cannot ask for more advanced features. You can. Whether you are looking for additional features in your web hosting package or a
custom-made website we can arrange one for you. All custom requests are paid for by the hours required to complete your project.
Contact us to request rates and additional information.
I'd like to sell online. Can I do this with your web hosting?
Absolutely. We offer web hosting together with a
content management system that includes
ecommerce. With Anuko it is very easy to start selling online as we do not require you to open and pay for a merchant account. We provide you with a complete, turn-key, and easy to use ecommerce system. In other words:
- You can start selling online quickly and easily.
- No significant investment is required. All you need to have is a website and a web hosting plan with us.
- No need to pay for a merchant account.
- We help you to set up and test your electronic store.
My credit card expired. How can I provide another credit card for my web hosting payments?
We process subscriptions for web hosting payments either directly or via PayPal. If you subscribed with PayPal login to your PayPal account at
http://www.paypal.com and change your credit card there. If you subscribed directly -
contact us. We can take your new credit card by phone. You can also re-subscribe to a similar service on our website with another credit card.
I'd like to get a discount on web hosting. Is it possible?
We offer a
partnership program that allows you to significantly reduce web hosting payments and also make money. It works like this: when you recommend our web hosting services we will transfer you 20% of all web hosting payments done by your referral. If you recommend to multiple customers you will get 20% from each web hosting payment they do for a website we host after your recommendation. Yes, it is 20% from each payment for as long as the website stays with us!
If your friend then, in turn, recommends yet someone else for web hosting he or she, too, will get 20% from their payments. But this is not all! When this second level of referrals starts working you will get additional 5% from your second level referral payments! It means that friends of your friends will bring you referral money absolutely automatically!
If you recommend 5 customers, each at 20%, you will basically get free hosting for your own website. Each additional referral will start making you money.
What is the limit on traffic?
We are offering all our web hosting plans without any limitations on traffic.
What about reliability and availability of my website?
High reliability and availability of all websites hosted by us are achieved by hosting all websites on finely tuned, powerful, dedicated servers in several, geographically separated data centers with properly configured backups and alternate power sources. We backup data daily between data centers. This allows us to restore all websites quickly in a very unlikely situation when a complete loss of any particular data center occurs.
Can I have a mailbox or mailbox redirect with a web hosting plan?
Yes, we can configure a mailbox for your domain. Mailbox services offered through us are offered with a very effective spam protection. Your mailbox can be configured in 3 ways: either 1) as redirect to your existing mailbox, 2) with direct access via a web browser, or 3) via a popular mail client program.
Mail redirect. With this option all mail coming to your domain mailbox will be redirected to your other, already existing email mailbox.
Access to mailbox via browser. With this option you will be given a web link, login, and password to work with your email. In other words, you use a browser to access your mailbox.
Connecting to mailbox with a mail program. You can configure some mail programs to connect to your mailbox. It can be done via POP or IMAP protocols. The list of such programs includes Apple Mail, Outlook Express, Outlook, Thunderbird, Windows Mail for desktops and also mail programs for wireless devices such as Android, Blackberry, iPhone, Symbian, Windows Mobile, and SnapperMail.
I already own a domain name. What steps do I take to host my website with you?
The following procedure describes how to host your website with us.
- Buy a web hosting plan.
- Contact us and let us know which domain you want to host with us. We will send you instructions how to configure your domain record. Basically, all you need to do is to specify our DNS servers for your domain. Our primary DNS server is ns1.anuko.com, and the secondary DNS server is ns2.anuko.com. In most cases the company that sold you the domain name will be able to do this for you.
- Wait until we configure our DNS servers with your domain information and contact you.
I don't have my own domain name. What steps do I take to host my website with you?
With Anuko it's very easy to start a website. Here is how:
- Subscribe to a web hosting plan.
- Have a website created for a small one-time charge. Contact us for a free quote!
I already have a website and a hosting service. What steps do I take to switch to Anuko?
The following procedure describes how to host your website with Anuko.
- Contact us to confirm that we can host your website and determine the cost.
- Make a copy of your existing content.
- Buy a web hosting plan.
- Wait until we configure your new site and migrate your content.
After your website migration to Anuko is done you may wish to terminate your older web hosting plan.
Do you host adult or gambling websites?
No. We do not host such websites. Here is a list of websites that we will not host:
- Adult oriented.
- Gambling or related to gambling or lotteries.
- Warez, software or music piracy.
- Any websites that do not obey international copyright laws.
- Websites that can be considered unlawful.
- Any other websites that we are not comfortable with.
What is "My Reseller Balance"?
We have created a
partnership program for all Anuko Web Hosting users. It allows you to receive discounts for your own website hosting and earn additional money when you recommend someone else to us.
The
My Balance section under
Home menu in your website administration provides you with all details about it. For example, you can see a list of all websites that you recommended and earn referral commissions from. You will also see websites that were recommended by your referrals, and their referrals, up to 7 levels deep. Our
multi-level compensation schema for resellers is described
here. It is designed to bring excellent compensation to people who recommend our services to other people.
Your current balance is provided together with a list of your latest transactions and an option to request a transfer of available funds.
On the bottom you can also see a list of top resellers in Anuko Web Hosting referral system. It shows how many websites bring commissions to top resellers and their respective monthly earnings. Names are hidden for privacy unless you are in the top yourself, in which case you (and only you) can see your own name.
The
How to Become a Top Reseller link takes you to a page with some information that can help you to become a top reseller.
How to become a top reseller?
If you have a website you know that it is an important, recession-proof marketing tool, that works for you 24 hours a day even when you sleep. To reduce your own website hosting charge and also to earn additional money you can recommend our services by
identifying leads (figuring out who might need a website as well) and
letting us know about it.
For example, a customer came to your shop and, during an informal conversation, you learned that he or she is thinking about a website. Don't lose this opportunity to
let us know! We will market to this customer and, when a conversion takes place, you will automatically receive referral commissions. Note that you don't need to market yourself. We'll do it.
Take a look at the existing list of top resellers (on the
My Balance page under
Home in your website administration area). It shows up-to-date information about top resellers and indicates what is already possible with our system. You can become a top reseller if you
network with other people, let them know about you, your website, and our web hosting / website creation service.
Remember, the key to high earnings is
networking. Follow these simple rules to improve your earnings:
- Talk to people, use every opportunity to discuss your website with them.
- Ask them if they want a website of their own. If the answer is yes - let us know immediately!
- If you have an office or shop - add website creation service to your list of available services and advertise it. You will not have to create websites, we'll do it for you. Just let us know about potential customers to earn 50% of website setup charge that customers pay us and also commissions from their regular web hosting payments.