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Anuko World Clock Frequently Asked Questions (FAQ)




Note 1: If you can't find an answer to your question please try using the Search function on the Anuko Software site. Alternatively, submit your question to us using Anuko World Clock Feedback form.

Note 2: Anuko World Clock was formerly known as ZoneTick World Time Zone Clock. Your copy of the program may still show ZoneTick, but it will be referred to here as Anuko World Clock.

Install / Reinstall / Uninstall Questions


Configuration Questions


Troubleshooting Questions


Activation and Registration Questions


Affiliation Questions


Operating Systems Questions


Licensing and Pricing Questions


Backup / Restore Questions


Time Synchronization Questions


Customization Questions








Free World Clock Version Questions


Miscellaneous Questions


Install / Reinstall / Uninstall Questions

I bought Anuko World Clock before. How do I reinstall it on another system?


Use Anuko World Clock CD or your download link to reinstall on another system.

All retail versions are sold with a CD inside. If you bought online you were given a temporary download link and an option to order Anuko World Clock CD or Extended Download Service for one year. If you did not order your CD or Extended Download Service at that time you can still do it now at http://www.anuko.com/content/buy.htm

We recommend ordering a CD. It protects you in emergencies. To order Anuko World Clock CD, without paying for the product again, use this link: http://www.anuko.com/content/buy2.htm?product=1&lic=54

All CD-only orders are accompanied by a complimentary instant download link, which is valid for 14 days. It allows you to reinstall immediately while waiting for your CD to arrive.

Your other options are:
  1. Buy an annual product update subscription at http://www.anuko.com/content/buy2.htm?product=1&lic=42 page. It is a recurring event, charged annually to your credit card. You can cancel your subscription at any time.
  2. Buy a one-time update (not an annual subscription) at 50% of the current product retail price at http://www.anuko.com/content/buy2.htm?product=1&lic=49 page.
All other product licensing options are available at http://www.anuko.com/content/buy.htm



Is there a way to silently install Anuko World Clock?


Yes, you can silently install Anuko World Clock by using the "/S" command-line switch when running the installer. Notice that it is a capital S. For example:

zonetick_full.exe /S



How can I deploy pre-configured Anuko World Clock in my enterprise?


You can easily deploy a pre-configured Anuko World Clock on multiple systems in your enterprise by providing a custom-made enterprise.ini file. The general idea is to execute Anuko World Clock installer with enterprise.ini file available in the same location. Your enterprise.ini file should contain pre-defined settings for all your users.

Notice that if Anuko World Clock was already installed and tried by a particular user, his or her already existing settings will not change. Uninstall Anuko World Clock and delete user clock settings before installing with enterprise.ini.

If a silent install is required you can do so by providing the "/S" switch in command line:
zonetick_full.exe /S
The "/S" (with a capital S) switch suppresses all user interface windows during the install process. Contact us if you need help with content for your enterprise.ini.



How do I uninstall Anuko World Clock and get the system clock back?


As with most programs for Windows you can uninstall Anuko World Clock from Control Panel - Add or Remove Programs on XP or from Control Panel - Programs - Programs and Features - Uninstall a Program on Vista and Windows 7. Here is how:

On Windows XP:
Note: Click here for a MORE DETAILED description how to uninstall Anuko World Clock on Windows XP.

On Windows Vista / Windows 7:
Note: Click here for a MORE DETAILED description how to uninstall Anuko World Clock on Windows Vista / Windows 7.




Configuration Questions

How do I add a new clock, timer, or stopwatch?


To add a new clock, right-click an existing clock and select "Add clock", "Add timer", or "Add stopwatch". Then configure it in the right pane of the Preferences window and apply your changes by pressing the OK or Apply button.



How do I configure my clocks, timers, and stopwatches?


To configure any clock double-click on it or right-click and select Options – Clock or timer settings to open its settings and change clock options as desired. For example, to change time zone or location click on the Change... button to the right of the Location field and select a new city or time zone. Apply your changes when done by clicking on the OK or Apply buttons.



How do I configure my Anuko World Clock to display GMT (UTC, Zulu) time?


By default Anuko World Clock shows three clocks after installation: local time (the time zone your computer is set to) on the desktop, London, and local time in taskbar. London uses a time zone with daylight saving on, which is not equal to GMT during the summer. To have a GMT clock unmark the "Adjust for daylight saving time" option for your London clock and change its label from London to GMT.



How do I resize clocks on desktop?


All analog (mechanical) clock skins and some digital skins are resizable on desktop. The following digital skins can be resized: Standard System Clock, Classic ZoneTick Style, and Plain. Others are not resizable because they are drawn this way (digits are drawn into a bitmap). Just select (click on) your desktop clock and use your mouse wheel or PgUp / PgDn keys to change clock size. When skin is resizable a click on the desktop clock will display a mouse wheel icon on top of it as a reminder that you can use mouse wheel to change skin size. If you resize a digital skin make sure to turn on skin background while resizing - the task will become much easier (otherwise click exactly on the digits because clicks on a transparent background do not count). If you don't want a background then you can disable it after resizing.



How do I show the seconds hand on an analog desktop clock?


On the "Time and date display options" page in Anuko World Clock Preferences for your desktop clock tick the "Show seconds hand" box. It will only be enabled when analog skin is used for your clock. If your skin is digital select a time format with "ss" in it.



How do I make my desktop clock "Always on top"?


To make your desktop clock "Always on top" right-click on it and select the "Always on top" option.



Can I have my desktop clocks grouped together?


You can arrange your desktop clocks in any order, e.g. in a vertical or horizontal line, and even overlay them one on top of another, and then pin them together so that they become one object. This is easily accomplished by right-clicking and selecting the "Pin to clock group" option for any of your desktop clocks. Clock grouping is convenient for dragging all clocks as one item, rather than each one independently.



Can I configure Anuko World Clock to display dates on separate lines?


Absolutely. To display date on a separate line add "\n" in the date formatting where you wish to place the line break. Just type it in. For example, instead of "d MMM" type in "\nd MMM". The "\n" represents a new line. It should work in situations where there is enough room for multiple lines of text. It will not work in a single-row taskbar.



How can I configure "w" and "ww" date formatters to display week numbers in ISO-8061 format?


Change the iso_weeks parameter in your world_clock.ini (which will be in C:\Program Files\ZoneTick by default) to equal 1. If you don't have this parameter, add the following line in the main section of world_clock.ini:

iso_weeks=1

Restart Anuko World Clock.

Note: Anuko World Clock calendar is a standard Windows control and it does not support ISO-8061 week numbers, so week numbers are disabled in the calendar when the "iso_weeks" option is set.



How do you choose a program or URL to launch on double-click of a certain clock?


In each clock setting in the Preferences menu, under "Action on double-click" select the "Go to URL or launch program" option. Then, input your desired URL into the box provided. If you wish to launch a program, simply type in the file path to that program or click the "..." button to the right. Now double-clicking on the clock to which you made these changes should have the desired effect.



How do I set up an alarm for a timezone that I do not want to see as a clock?


Alarms can be set on hidden clocks. Remove the check from the box next to the clock in the tree to hide it. Alarms will still function for hidden clocks unless the alarm is disabled. Note that you can disable all alarms for a certain clock by unmarking the Alarms node or disable some alarms individually.



How do I configure my Anuko World Clock to display military time in 24-hour format?


Any Anuko clock can be configured to display time in a custom format including military. To make things more convenient, we provide a mechanism for individual selection of time and date formats for each clock. This enables you, for example, to display local time in 12-hour am/pm format and GMT time in 24-hour military format.

You can select a desired time format on the "Time and date display options" page in Anuko World Clock Preferences. The format you need is either "24 hours", "HH:mm:ss" or "HH:mm". You can also type in your own time format if a list of pre-defined time formats does not provide the one you need.



How do I change Anuko World Clock's appearance?


Anuko World Clock comes with several digital and analog skins. All taskbar clocks use one skin, which is set in the "Appearance in taskbar" page in Anuko World Clock Preferences. Desktop clock skins are configured individually for each clock, which gives you total flexibility. Set desktop skin in the "Appearance on desktop" page for each clock. How do you access these pages? Double-click on a clock and navigate to them in the clock tree in Anuko World Clock Preferences or right-click and select Options - Appearance.



How do I disable automatic updates in Anuko World Clock?


To permanently disable automatic updates in Anuko World Clock create the following DWORD registry value:
HKLM\SOFTWARE\WR Consulting\ZoneTick\no_updates
Set it to 1 to disable updates or to 0 to enable them. If you want to prohibit your users from manually changing this and other settings protect the HKLM\SOFTWARE\WR Consulting\ZoneTick\ registry key.

Restart Anuko World Clock for your change to take effect.



How do I disable cloud map downloads in Anuko World Clock?


To remove the cloud map feature from Anuko World Clock create the following DWORD registry value:
HKLM\SOFTWARE\WR Consulting\ZoneTick\no_cloud_map
Set it to 1 to remove the cloud map and its downloads or to 0 to keep it. If you want to prohibit your users from manually changing this and other settings protect the HKLM\SOFTWARE\WR Consulting\ZoneTick\ registry key.

Restart Anuko World Clock for your change to take effect.



How do I remove the RSS News feature from Anuko World Clock?


To remove the RSS News feature from Anuko World Clock create the following DWORD registry value:
HKLM\SOFTWARE\WR Consulting\ZoneTick\no_news
Set it to 1 to remove the news or to 0 to keep it. If you want to prohibit your users from manually changing this and other settings protect the HKLM\SOFTWARE\WR Consulting\ZoneTick\ registry key.

Restart Anuko World Clock for your change to take effect.



How do I remove the "View city photos" option from the right-click menu in Anuko World Clock?


To remove the "View city photos" option from the right-click menu in Anuko World Clock create the following DWORD registry value:
HKLM\SOFTWARE\WR Consulting\ZoneTick\no_city_photos
Set it to 1 to remove the option or to 0 to keep it. If you want to prohibit your users from manually changing this and other settings protect the HKLM\SOFTWARE\WR Consulting\ZoneTick\ registry key.

Restart Anuko World Clock for your change to take effect.



Can I prohibit my users to change their clock settings?


To prohibit users to change their clock settings create the following DWORD registry value:
HKLM\SOFTWARE\WR Consulting\ZoneTick\no_preferences
Set it to 1 to prohibit any clock changes or to 1 to allow them. If you want to prohibit your users from manually changing this and other settings protect the HKLM\SOFTWARE\WR Consulting\ZoneTick\ registry key.

Restart Anuko World Clock for your change to take effect.

When no_preferences option is set the following applies.



I'd like to see the calendar when I double-click on clocks. How do I configure this?


The following options are available for double-click action for each clock:
You can select the one you need in the "Action on double-click" control on clock settings page in Anuko World Clock Preferences. The "Show calendar" will show Anuko World Clock Calendar. The "Adjust system Date/Time" option will show the native system calendar.



Troubleshooting Questions

I can't see the world map or change time zones. What's wrong?


Starting with v2.7 Anuko World Clock uses OpenGL advanced graphics to display interactive world map. This works smoothly for most users. If you see a problem with city map please check the following:
If the above does not help you may have a card that does not support OpenGL at all. In this case we can provide you with ZoneTick v2.6.8, which is the latest version without advanced graphics.

Alternatively, consider removing the file called mapgl.dll from the Anuko World Clock installation directory (C:\Program Files\ZoneTick\ by default). This will cause the software to function without the interactive world map. You will still be able to select different cities for your clocks using the city database. Note that when you delete the map any software update will recover it. Consider either disabling checking for updates in Anuko World Clock in such case or re-deleting the map file after each update.

After installing the new driver for your video card and a rebooting your computer, please make sure to REINSTALL Anuko World Clock to see if the world map starts working. Please contact you hardware manufacturer for assistance and directions on where to download latest video drivers.



I don't see any clocks in my taskbar. What's wrong?


Windows may have been configured to not show the system clock. Right-click on any free area in taskbar, select Properties and make sure the "Show the clock" option is checked.



Activation and Registration Questions

I no longer see the "Activate" option in trial Anuko World Clock. How can I activate my Anuko World Clock?


In order to simplify maintenance for Anuko World Clock users, and especially our large enterprise customers, we removed activation functionality from the product. Paying customers now receive a download link to the full version, which does not require activation at all. If you are an existing customer and need to reinstall Anuko World Clock on another system please check the answer to this question: I bought Anuko World Clock before. How do I reinstall it on another system?



Affiliation Questions

How can I make money with Anuko World Clock?


Anuko World Clock is a great productivity tool for enterprises and individuals. If you have a web site you can help us distribute trial versions. Each sale generated with your help will earn you 40% sales commission. All you have to do is the following.


Everything else is handled by RegNow automatically. They will instantly provide you with a custom installer where all BUY links embed your affiliate ID. Potential clients download and try it. When they decide to buy, your affiliate ID is passed along to the online shop and you get paid by RegNow.



Operating Systems Questions

What operating systems does the product support?


The latest Anuko World Clock version works on Windows XP, Vista, and Windows 7. Both 32 bit and 64 bit versions of these operating systems are supported. One installer will work on either 32 bit or 64 bit version of your operating system. In other words, you don't need a special installer for 64 bit systems.

Note: some older video adapters may not support OpenGL mode, which is required for interaction with the world map. Check this for more details. If you run Anuko World Clock on Windows Vista it is critical that you have installed a proper, most recent driver for your video adapter.

Note for Mac OS users: We have partnered with MaBaSoft to provide World Clock Bundle for Windows and Mac OS X to customers who need support for both operating systems. The bundle allows you to purchase 2 products for one low price, Anuko World Clock for Windows and World Clock Deluxe for Mac OS X. You can buy the bundle at this link. Note: the bundle consists of two separate products developed by different companies. It is normal to see some differences in functionality.



Does Anuko World Clock work on Mac OS?


Anuko World Clock does not support Mac OS. MaBaSoft provides an excellent world clock for Macs. We have partnered with MaBaSoft to provide World Clock Bundle for Windows and Mac OS X to customers who need support for both operating systems. The bundle allows you to purchase 2 products for one low price, Anuko World Clock for Windows and World Clock Deluxe for Mac OS X. You can buy the bundle at this link. Note: the bundle consists of two separate products developed by different companies. It is normal to see some differences in functionality.



Licensing and Pricing Questions

We are an enterprise customer looking to install Anuko World Clock for hundreds of users. Do you offer a site or a corporate license?


Yes we do. Purchasing a site license allows you to install Anuko World Clock on any number of computers at one "site", which is one geographical location in an organization, such as one company office in one city, a university campus, one cruise ship, etc. Another option is unlimited worldwide organizational license, which is simply an extension of one site license to unlimited number of sites within one organization. This works best for large worldwide companies. All Anuko World Clock purchasing options are outlined on this page. Join the growing list of global companies who know that tracking work time in remote offices is just as important as tracking your own time. Productivity matters. Productivity across borders is paramount to make any cross-border project to complete successfully. Trust us on this - we do all our work in distributed teams. Communication, "speaking the same language", "being on the same page", and daily meetings are necessary. Using Anuko World Clock is a part of successful communication. We can't afford to work without it.



I am a licensed user of an older Anuko World Clock version. Do I need to pay for an updated product?


Each licensed Anuko World Clock user is eligible for free product updates for 1 full year after the original purchase. Starting with v3.2 automatic updates are built into the product so that you don't have to worry about it. If you configured your copy to automatically update it will take care of it.

There are several ways to obtain a physical copy of an updated product if you are still within 1 year after your purchase:
  1. If you purchased Extended Download Service (EDS) use your download link to get the new version. Save the file because the download link will eventually expire.
  2. If you have not purchased EDS or lost your download link you may buy it at http://www.anuko.com/content/buy2.htm?product=1&lic=54
  3. Order Anuko World Clock CD, without paying for the product itself, from http://www.anuko.com/content/buy2.htm?product=1&lic=54

If you are beyond your 1 year free updates eligibility period the following discount update options are available to you:
  1. Buy an annual product update subscription at http://www.anuko.com/content/buy2.htm?product=1&lic=42 page. It is a recurring event, charged annually to your credit card. You can cancel your subscription at any time.
  2. Buy a one-time update (not an annual subscription) at 50% of the current product retail price at http://www.anuko.com/content/buy2.htm?product=1&lic=49 page.
All other product licensing options are available at http://www.anuko.com/content/buy.htm



Do you offer any academic pricing options?


Yes, academic pricing options are available for single user license, department license (max 10 users), site (university campus) and worldwide organizational (unlimited worldwide use within an organization) license. Please request your quote by using Anuko World Clock Feedback form.



Do you offer anything for OEMs?


Yes, we do. Anuko World Clock, preinstalled into your hardware systems, will make them more attractive to buyers and may lead to increased sales. We are interested in talking to companies about possible deals. Check this link for more information: details of Anuko World Clock OEM offering.



Backup / Restore Questions

How do I backup and restore Anuko World Clock configuration?


Anuko World Clock stores user clock settings in a file called world_clock.ini. You can find it in the product installation directory. Settings specific to any user are stored in sections of this file named after user's Windows logon name. For example:
[nik:main]
[nik:clock1]
There are many sections like this for each clock, alarm, RSS feed, and other options. If you'd like to save your configuration for emergencies backup this file.

To restore your configuration on another computer:
[nicholas:main]
[nicholas:clock1]




Time Synchronization Questions

How do I synchronize computer time with another time server that is not on the list?


To synchronize computer time with another time server that is not in the list of pre-determined time servers in Anuko World Clock, type its name or IP address in the Server field on Time synchronization page in Anuko World Clock Preferences.


Time synchronization does not work for me. What do I need to check?


Your time server must support time synchronization over NTP protocol using UDP port 123. Make sure that UDP traffic on port 123 is allowed between your machine and your time server.

If you use a firewall make sure that the timesync.exe process is allowed to communicate over NTP protocol to external systems. Timesync.exe is a component of Anuko World Clock, which runs as a Windows service and sets the computer time.



Customization Questions

I'd like to sponsor developing a feature I need in Anuko World Clock. How can I do so?


If you are an enterprise customer and wish to sponsor developing a feature, which is not yet available in the product, here is how to proceed:

Note 1: Quotes for sponsors are done at cost to us with a condition that either a worldwide or a site license is included in the purchase order.
Note 2: Copyright and ownership stay with us. The feature can be made available to other customers without any compensation to you.



Free World Clock Version Questions

Is there a free version of Anuko World Clock?


Yes, we also offer a free version of Anuko World Clock. You can download it from the link below.

http://www.anuko.com/downloads/world_clock/zonetick_free.exe



Is free version of Anuko World Clock really free?


Yes, the free version of Anuko World Clock is really free. It does not expire. There are no "Buy now" reminders. Features that are only available in the full version, are simply disabled.


What is the difference between the full and free versions of Anuko World Clock?


Free version of Anuko World Clock has some functionality limitations.
A table of comparison between the free and full versions is available at http://www.anuko.com/content/world_clock/free_world_clock.htm



Miscellaneous Questions

Can I swap computer time zones in Anuko World Clock?


Definitely. To see the additional option "Make clock local" in right-click menu just add the following line into the main section of your world_clock.ini file.

setlocalinmenu=1

Restart Anuko World Clock after introducing changes in the file.



Can I highlight the local system clock differently?


To see highlighting of the local system clock add the following line to the main section in world_clock.ini

localzonehighlight=1, 00:00-00:00, FF0000, 40, 0123456, Local clock

The parameters here are as follows.

1 - sets the profile to be active.
00:00-00:00 - time range in 24 hour format for the profile to be active. In this case the entire day is allocated.
FF0000 - RGB values for the highlight. Red (FF) in this case.
40 - strength of your highlight.
0123456 - days of week for the profile to apply. The entire week is active in this case.
Local clock - optional comment for placement in tooltips.

Restart Anuko World Clock after introducing changes in the file.



Can I make my own skins for Anuko World Clock?


Yes. Making your own Anuko World Clock skins requires no more than an image editing program of your choice, and some creativity on your part. A detailed guide on how to do this is available at How to Create Your Own Skin for Anuko World Clock page. Please check the User Contributed Skins for Anuko World Clock page also for some user-supplied skins and a downloadable skin pack.



How do I pre-configure Anuko World Clock for multiple users?


You can pre-configure your deployment of Anuko World Clock if you have the full version of the program. Default settings for Anuko World Clock are stored in the default.ini file in the program's directory (usually C:\Program Files\ZoneTick\). You can overwrite the default.ini file with your own during installation. Here is how to do it.

Provide your own file with default clock settings. Name it enterprise.ini. Put it into the same directory where your installer is. The installer will check for existence of this file and, if found, rewrite default.ini with your content.

Although many settings are pre-defined here in default.ini, the most important are the following, as defined in clock2.
timezone=(GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London
usedaylight=1
zone=GMT Standard Time
location=London, United Kingdom
prefix="London"
To find out what needs to be placed in your default.ini first set your clocks exactly as you want them. Then, copy the content of all [username:clockN] sections from your section of world_clock.ini to enterprise.ini. N here stands for clock number. In your world_clock.ini file these sections will have different titles, derived from your Windows logon name. For example, if your logon name is john then the sections will be titled as below.
[john:clock1]
[john:clock2]
[john:clock3]
and so on, for all clocks
Make sure to test everything before deploying for many users.

Note: clock settings for users are stored in world_clock.ini file. Changing the default.ini file will not have any effect if user has already used the product on a particular computer. To change clock settings for existing and not just new users you need to delete world_clock.ini file before installing or updating the product.



How can I configure dynamic color change on clocks?


In v2.5 and newer it's very easy to do by assigning time-sensitive highlights to your clocks. Use the Highlights sub-node of any clock in the clock tree in Anuko World Clock Preferences to introduce or configure highlights as you like. In earlier versions the procedure is manual and requires editing the world_clock.ini file. For example, to make clock greenish during work hours between 9 and 5 Monday through Friday add the following line to each individual clock section in your world_clock.ini:
[username:clock1] 
profile1=09:00-17:00, 00FF00, 50, 12345, Open for business



Greenish color indicates that local office is open.


Values here are: profile1 - name of prioritized profile. You can have many profiles. The lowest applicable always wins. 09:00-17:00 - time range in military time format when this profile is active. 00FF00 - RGB color to mix clock face with. In this case we are adding green (FF value for Green, zero for Red and Blue). 50 - strength of mixing. Allowed range is between 00 and FF. 12345 - days of week the profile is active, 0 = Sunday, 1 = Monday, and so on. Open for business - optional text string to add to tooltip when profile is active. Here is another example to use greenish color during office hours and reddish color otherwise:
profile1=09:00-17:00, 00FF00, 50, 12345, Open for business 
profile2=00:00-24:00, FF0000, 50, 0123456, Office closed


Reddish color indicates that Tokyo office is still closed.

Note: you'll need to either restart Anuko World Clock or reapply settings after introducing profiles.



Note 1: If you can't find an answer to your question please try using the Search function on the Anuko Software site. Alternatively, submit your question to us using Anuko World Clock Feedback form.

Note 2: Anuko World Clock was formerly known as ZoneTick World Time Zone Clock. Your copy of the program may still show ZoneTick, but it will be referred to here as Anuko World Clock.

Contact Anuko