upgrade from 1.36 to 1.19

[drroad]

Hello,

I was able to update from 1.36 to 1.19. However, when I log in as a manager to the old time tracker and try to export team data, the export page is blank.

Thank you

[wrc]

Version 1.36 does not exist. I suggest looking at your web server error log for problems. What does it log when you try to access the export page?

[drroad]

Hi Nik,

Thank you for your reply. This is what we have on our server.

[wrc]

Hi Nik,

Thank you for your reply. This is what we have on our server.

You have 1.3.61.1132, not 1.36. What about error log?

[drroad]

No, no error.

2020-10-17 14:29:42 xxx.xxx.xxx.xxx GET /export.php - 80 - xxx.xxx.xxx.xxx Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10_15_6)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/85.0.4183.121+Safari/537.36 200 0 0 509

[peter]

No, no error.

2020-10-17 14:29:42 xxx.xxx.xxx.xxx GET /export.php - 80 - xxx.xxx.xxx.xxx Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10_15_6)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/85.0.4183.121+Safari/537.36 200 0 0 509

Wrong log. The above apparently comes from your web server access log file. You need to look in web server error log, which is a different file where errors are logged.

I strongly suggest considering this product: https://www.anuko.com/store/buy.htm?id=216 for a quick solution.

[drroad]

Ok, I checked in the HTTPErr log and still no error.

[peter]

I just tried to install version v1.3.61.1132 locally. For your info: everything seems to work fine for me, including the export page, after reusing the latest pear directory from the current code base in v1.3.61.1132. Old code uses mysql driver, which is no longer supported.

Proof below.

For blank pages make sure WEB-INF/templates_c/ directory is writable. Check install instructions. Also it is strange that only the export page is blank for you (if I got it correctly). Perhaps you use a modified code base.

Hope it heps.

time_tracker_1_3_61_1132_export_page.png (43.23 KiB) Viewed 510 times