upgrade from 1.36 to 1.19

Discussion forum about Anuko Time Tracker
Post Reply
drroad
Posts: 4
Joined: Wed Oct 14, 2020 8:45 pm

upgrade from 1.36 to 1.19

Post by drroad » Wed Oct 14, 2020 8:51 pm

Hello,

I was able to update from 1.36 to 1.19. However, when I log in as a manager to the old time tracker and try to export team data, the export page is blank.

Thank you

wrc
Posts: 305
Joined: Tue May 25, 2010 8:30 pm

Re: upgrade from 1.36 to 1.19

Post by wrc » Thu Oct 15, 2020 1:03 pm

Version 1.36 does not exist. I suggest looking at your web server error log for problems. What does it log when you try to access the export page?

drroad
Posts: 4
Joined: Wed Oct 14, 2020 8:45 pm

Re: upgrade from 1.36 to 1.19

Post by drroad » Fri Oct 16, 2020 1:02 pm

Hi Nik,

Thank you for your reply. This is what we have on our server.
Attachments
Screen Shot 2020-10-16 at 7.52.35 AM.png
Screen Shot 2020-10-16 at 7.52.35 AM.png (139.94 KiB) Viewed 420 times

wrc
Posts: 305
Joined: Tue May 25, 2010 8:30 pm

Re: upgrade from 1.36 to 1.19

Post by wrc » Fri Oct 16, 2020 2:18 pm

drroad wrote:
Fri Oct 16, 2020 1:02 pm
Hi Nik,

Thank you for your reply. This is what we have on our server.
You have 1.3.61.1132, not 1.36. What about error log?

drroad
Posts: 4
Joined: Wed Oct 14, 2020 8:45 pm

Re: upgrade from 1.36 to 1.19

Post by drroad » Sat Oct 17, 2020 2:44 pm

No, no error.

2020-10-17 14:29:42 xxx.xxx.xxx.xxx GET /export.php - 80 - xxx.xxx.xxx.xxx Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10_15_6)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/85.0.4183.121+Safari/537.36 200 0 0 509

peter
Posts: 85
Joined: Sat May 29, 2010 2:06 pm

Re: upgrade from 1.36 to 1.19

Post by peter » Sun Oct 18, 2020 3:33 pm

drroad wrote:
Sat Oct 17, 2020 2:44 pm
No, no error.

2020-10-17 14:29:42 xxx.xxx.xxx.xxx GET /export.php - 80 - xxx.xxx.xxx.xxx Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10_15_6)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/85.0.4183.121+Safari/537.36 200 0 0 509
Wrong log. The above apparently comes from your web server access log file. You need to look in web server error log, which is a different file where errors are logged.

I strongly suggest considering this product: https://www.anuko.com/store/buy.htm?id=216 for a quick solution.

drroad
Posts: 4
Joined: Wed Oct 14, 2020 8:45 pm

Re: upgrade from 1.36 to 1.19

Post by drroad » Tue Oct 20, 2020 7:49 pm

Ok, I checked in the HTTPErr log and still no error.

peter
Posts: 85
Joined: Sat May 29, 2010 2:06 pm

Re: upgrade from 1.36 to 1.19

Post by peter » Fri Oct 23, 2020 7:18 pm

I just tried to install version v1.3.61.1132 locally. For your info: everything seems to work fine for me, including the export page, after reusing the latest pear directory from the current code base in v1.3.61.1132. Old code uses mysql driver, which is no longer supported.

Proof below.

For blank pages make sure WEB-INF/templates_c/ directory is writable. Check install instructions. Also it is strange that only the export page is blank for you (if I got it correctly). Perhaps you use a modified code base.

Hope it heps.
time_tracker_1_3_61_1132_export_page.png
time_tracker_1_3_61_1132_export_page.png (43.23 KiB) Viewed 317 times

Post Reply