World clock purchase problem

Discussion forum about Anuko World Clock
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toph
Posts: 1
Joined: Tue Sep 12, 2017 5:18 pm

World clock purchase problem

Post by toph » Tue Sep 12, 2017 5:39 pm

Is anyone else having an issue when you go to purchase the World Clock that the link they provide after paying is returning the following error?


HTTP Status 404 - Resource not found

type Status report

message Resource not found

description The requested resource is not available.

Apache Tomcat/7.0.69

admin
Posts: 546
Joined: Fri Oct 08, 2004 9:46 pm
Location: Vancouver, Canada
Contact:

Re: World clock purchase problem

Post by admin » Wed Sep 13, 2017 5:03 am

toph wrote:Is anyone else having an issue when you go to purchase the World Clock that the link they provide after paying is returning the following error?


HTTP Status 404 - Resource not found

type Status report

message Resource not found

description The requested resource is not available.

Apache Tomcat/7.0.69
We are migrating our server. At the moment, the automatic software build system is broken, I will update when it is fixed, probably in a few days.

admin
Posts: 546
Joined: Fri Oct 08, 2004 9:46 pm
Location: Vancouver, Canada
Contact:

Re: World clock purchase problem

Post by admin » Fri Sep 15, 2017 12:28 am

Update:

Automatic software builds are currently not happening due to version incompatibilities on new server. We are currently building installers manually for all new purchases, which means that new download links may not work immediately but should work after a while (like max after one business day). If this problem affects you please contact us via the website contact form to see if we can help.

We expect to fix the problem properly in a few days (hopefully).

The problem is not trivial to fix and involves finding some workarounds on building Windows installers on Linux, 64-bit version now, while what we had before was 32-bit with some plugins and custom parts. I'll update when we have a fix.

admin
Posts: 546
Joined: Fri Oct 08, 2004 9:46 pm
Location: Vancouver, Canada
Contact:

Re: World clock purchase problem

Post by admin » Mon Sep 25, 2017 12:22 pm

This problem is now properly resolved.

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