upgrade from 1.36 to 1.19

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drroad
Posts: 3
Joined: Wed Oct 14, 2020 8:45 pm

upgrade from 1.36 to 1.19

Post by drroad » Wed Oct 14, 2020 8:51 pm

Hello,

I was able to update from 1.36 to 1.19. However, when I log in as a manager to the old time tracker and try to export team data, the export page is blank.

Thank you

wrc
Posts: 305
Joined: Tue May 25, 2010 8:30 pm

Re: upgrade from 1.36 to 1.19

Post by wrc » Thu Oct 15, 2020 1:03 pm

Version 1.36 does not exist. I suggest looking at your web server error log for problems. What does it log when you try to access the export page?

drroad
Posts: 3
Joined: Wed Oct 14, 2020 8:45 pm

Re: upgrade from 1.36 to 1.19

Post by drroad » Fri Oct 16, 2020 1:02 pm

Hi Nik,

Thank you for your reply. This is what we have on our server.
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Screen Shot 2020-10-16 at 7.52.35 AM.png
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wrc
Posts: 305
Joined: Tue May 25, 2010 8:30 pm

Re: upgrade from 1.36 to 1.19

Post by wrc » Fri Oct 16, 2020 2:18 pm

drroad wrote:
Fri Oct 16, 2020 1:02 pm
Hi Nik,

Thank you for your reply. This is what we have on our server.
You have 1.3.61.1132, not 1.36. What about error log?

drroad
Posts: 3
Joined: Wed Oct 14, 2020 8:45 pm

Re: upgrade from 1.36 to 1.19

Post by drroad » Sat Oct 17, 2020 2:44 pm

No, no error.

2020-10-17 14:29:42 xxx.xxx.xxx.xxx GET /export.php - 80 - xxx.xxx.xxx.xxx Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10_15_6)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/85.0.4183.121+Safari/537.36 200 0 0 509

peter
Posts: 84
Joined: Sat May 29, 2010 2:06 pm

Re: upgrade from 1.36 to 1.19

Post by peter » Sun Oct 18, 2020 3:33 pm

drroad wrote:
Sat Oct 17, 2020 2:44 pm
No, no error.

2020-10-17 14:29:42 xxx.xxx.xxx.xxx GET /export.php - 80 - xxx.xxx.xxx.xxx Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10_15_6)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/85.0.4183.121+Safari/537.36 200 0 0 509
Wrong log. The above apparently comes from your web server access log file. You need to look in web server error log, which is a different file where errors are logged.

I strongly suggest considering this product: https://www.anuko.com/store/buy.htm?id=216 for a quick solution.

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