We work hard to create reliable, easy to use products and services
for you. Free help and support information is available via this website or on the support forum
. However, from time to time a situation arises when you might need Premier Support
for a fee.
Order a Support Incident
for a quick solution to your problem!
- How do I install a product such as Time Tracker in my specific environment?
- I need help with troubleshooting a problem. Something is not working for me.
- I see World Clock crash on one of my computers. Support materials tell me to install a proper video driver for my hardware. I need professional help with finding and installing the driver.
- There seem to be a conflict with another program. When Anuko product and this other product are installed together they don't play nicely.
- How do I migrate a product from one system to another or upgrade it without losing my data or settings?
- How do I configure a product for my unique situation? For example, I need help to configure World Clock for my exact needs with multiple time zones and complex business open / closed hours.
- I use Web Management Services and need help to connect Google Analytics or to do content modifications to my website.
For these and similar situations consider ordering a Support Incident
. If you need further details or clarifications please contact us
Benefits of Premier Support
There are many benefits in ordering Premier Support
- Get professional help from the developers of your product.
- Save time and money by getting a solution to your problem quicker.
- Get advice how to avoid similar problems in future.
- Your solution will be explained in simple, easy to understand, non-technical language if necessary.
- If a solution is difficult to apply we will provide step by step instructions.
Premier Support is provided by phone, email, or instant messaging.